Refund policy
Return & Refund Policy
At WESTAUNIT, customer satisfaction is extremely important to us. Please read our Return & Refund Policy carefully before making a purchase.
Returns & Exchanges
We accept returns and exchanges within 14 days of receiving your order.
To be eligible for a return or exchange:
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The item must be unused, unworn, and in its original condition.
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All original tags and packaging must be included.
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Items showing signs of wear, damage, or misuse will not be accepted.
Refunds
Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.
If approved:
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Refunds will be processed using the original payment method whenever possible.
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Processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.
In such cases, WESTAUNIT will cover all replacement or return shipping costs.
Non-Returnable Items
The following items cannot be returned or exchanged:
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Used or washed items
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Products without original packaging or tags
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Items damaged after delivery due to customer misuse
Shipping Costs
Customers are responsible for return and exchange shipping fees unless the issue was caused by us.
Contact Us
For any questions regarding returns or refunds, please contact us:
Phone: 01038586819
Thank you for shopping with WESTAUNIT.